Refund Policy

At Ankaadi.fr, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, you can return your products within 14 days of receiving your order.

Return Conditions:

1. Product Condition: Items must be unopened, unused, and in their original packaging.
2. Perishable Products: Food products (rice, flour, spices, etc.) cannot be returned if they have been opened.
3. Return Request: To initiate a return, please contact us at [email address] with your order number and the reason for the return.

Refund: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within [indicate the time frame, for example, 7 to 10 days].

Return Shipping Costs: The shipping costs for returning products are the responsibility of the buyer, except in cases of an error on our part.

Exceptions: Some categories of products cannot be returned, especially perishable items that have been opened.

For any questions or assistance, feel free to contact us at admin@ankaadi.fr.